Terms & Conditions
GeauxTo Group, Inc. | GeauxTo OS
Welcome to GeauxTo Group, Inc. (“GeauxTo,” “Company,” “we,” “our,” or “us”).
These Terms & Conditions (“Terms”) govern your purchase, subscription, access to, and use of GeauxTo OS, GeauxTo Visibility, GeauxTo Growth, and related services provided by GeauxTo Group, Inc.
By subscribing to or using our services, you (“Customer,” “you,” or “your”) acknowledge that you have read, understood, and agree to these Terms.
These Terms apply to business customers and individual consumers, subject to any mandatory consumer protection laws.
1Overview of Services
GeauxTo provides integrated business technology, website development, digital marketing, automation, and ongoing support through monthly subscription plans.
Depending on your selected plan, services may include:
- Professional website development and hosting
- Customer relationship management (CRM)
- Lead capture and customer management
- Automated email and SMS communications
- Online appointment scheduling
- Unified customer communication tools
- Website maintenance and updates
- Local search and business listing management
- Online reputation and review management tools
- Search engine optimization (SEO)
- Content optimization
- AI search visibility optimization
- Technical support and assistance
Services and deliverables depend on your subscription package and the agreed scope of work.
2Subscription Plans and Pricing
GeauxTo offers three monthly subscription packages.
2.1 GeauxTo OS
Regular Price: $197/month
Includes the foundational GeauxTo business operating system, including professional website services, CRM, supported automation, scheduling, communications, and ongoing technical support.
One-Time Setup Fee: $500
2.2 GeauxTo Visibility
Regular Price: $397/month
Includes GeauxTo OS services plus additional local visibility services focused on helping businesses improve their presence across online search, maps, business directories, and review platforms.
One-Time Setup Fee: $500
2.3 GeauxTo Growth
Regular Price: $797/month
Includes GeauxTo Visibility services plus ongoing SEO, content optimization, and growth-focused digital marketing support.
Services are prioritized based on the Customer’s business needs, market conditions, and the professional assessment of GeauxTo’s team.
Standard Launch and Setup: Included
2.4 Promotional Pricing
Eligible customers using promotional code WELCOME50 receive a $50 monthly discount during their first 12 monthly subscription billing cycles.
| Subscription | Promotional Price | Regular Price |
|---|---|---|
| GeauxTo OS | $147/month | $197/month |
| GeauxTo Visibility | $347/month | $397/month |
| GeauxTo Growth | $747/month | $797/month |
The promotional discount automatically expires after the first 12 monthly billing cycles.
Beginning with the 13th billing cycle, the subscription continues at its regular monthly rate unless canceled.
The promotional discount does not apply to setup fees, third-party services, usage-based charges, taxes, or additional work.
The prices displayed at checkout govern the initial purchase.
3Subscription Terms and Automatic Renewal
All GeauxTo subscription plans operate on a month-to-month basis.
There is no minimum 12-month service commitment.
Subscriptions automatically renew each month until canceled in accordance with these Terms and applicable law.
By purchasing a subscription, you authorize GeauxTo and its payment processing providers to charge your designated payment method for:
- Recurring monthly subscription fees
- Applicable one-time setup fees
- Usage-based charges disclosed to you
- Separately authorized additional services
- Applicable taxes
Recurring billing occurs on the billing date established at checkout.
Customers are responsible for maintaining a valid payment method.
4Cancellation Policy
Customers may request subscription cancellation at any time by:
- Emailing support@geauxtogroup.com
- Using the cancellation option available in their customer portal
GeauxTo’s standard cancellation policy requires notice at least 30 calendar days before the next scheduled renewal date.
When a valid cancellation request is received at least 30 days before a renewal, the cancellation becomes effective at the end of the current paid billing period.
For requests submitted less than 30 days before renewal, the cancellation may take effect at the end of the following billing period, subject to applicable consumer protection laws.
GeauxTo will confirm the cancellation request, effective termination date, and any remaining authorized charges.
Customers continue to receive access to their paid subscription services until the effective termination date, unless service is lawfully suspended for another reason.
Cancellation does not eliminate charges incurred before the effective termination date.
GeauxTo will honor any additional cancellation rights provided by applicable law.
No separate early termination penalty applies to standard month-to-month subscriptions.
5Refund Policy
5.1 Setup Fees
The one-time $500 setup fee for GeauxTo OS and GeauxTo Visibility becomes non-refundable once onboarding, account configuration, website development, or other setup work has begun, except where required by applicable law.
If cancellation is requested before any onboarding work begins, eligibility for a setup-fee refund will be assessed based on the work performed and applicable legal requirements.
5.2 Monthly Subscription Fees
Monthly subscription payments are generally non-refundable once the applicable billing period begins.
GeauxTo does not provide prorated refunds for unused subscription time, except where required by law or expressly agreed in writing.
5.3 Billing Errors
Customers may contact support@geauxtogroup.com to dispute incorrect or unauthorized charges.
Verified billing errors will be corrected and appropriate refunds issued.
Nothing in this section limits non-waivable consumer rights.
6Failed Payments and Account Suspension
If a subscription payment fails, GeauxTo may notify the Customer and request updated payment information.
Customers will ordinarily have 14 calendar days from the failed payment notification to resolve the outstanding balance.
If payment remains unresolved after that period, GeauxTo may suspend access to affected services, including:
- Hosted websites
- CRM functionality
- Automation workflows
- Messaging services
- Scheduling systems
- Other subscription-dependent features
GeauxTo may restore suspended services after outstanding charges are resolved, subject to technical availability.
GeauxTo is not responsible for service interruptions resulting from a Customer’s failure to maintain required payments, except where otherwise required by law.
7Setup, Onboarding, and Project Timelines
GeauxTo will provide initial onboarding and account setup appropriate to the selected subscription.
Setup may include:
- Website development and configuration
- CRM account setup
- Basic automation configuration
- Supported communications setup
- Appointment scheduling configuration
- Integration of supported business tools
Customers agree to provide all reasonably requested business information, branding materials, website content, login credentials, and approvals.
Development timelines may be affected by:
- Delayed customer responses
- Missing content or materials
- Requested design changes
- Third-party approvals
- Technical integration requirements
GeauxTo does not guarantee a specific website completion date unless expressly agreed in writing.
8Website Development, Maintenance, and Revisions
8.1 Included Website
A professional business website is included as part of the GeauxTo subscription services, subject to the selected package and agreed scope.
Advanced functionality, extensive customizations, e-commerce features, and specialized development are not automatically included unless expressly specified.
8.2 Initial Revisions
During initial website development, GeauxTo provides reasonable revisions within the originally agreed project scope.
Revisions may include adjustments to:
- Text and content
- Images
- Colors and visual elements
- Existing page layouts
- Basic design elements
Requests involving entirely new website sections, major structural changes, additional features, or expanded functionality may require a separate quote.
8.3 Monthly Website Updates
Each active GeauxTo subscription includes up to one hour of routine website updates per monthly billing cycle.
Eligible updates may include:
- Minor text changes
- Replacing existing images
- Updating business information
- Adjusting existing website content
- Minor design corrections
The included hour does not cover major redesigns, custom software development, new advanced functionality, or large-scale content creation.
Unused monthly website update time does not roll over to subsequent months.
Additional work may be quoted separately and will require customer approval before additional charges are incurred.
9Website Ownership and Licensing
GeauxTo retains ownership of the website design, proprietary templates, development frameworks, systems, and other intellectual property it creates or provides, except as expressly agreed otherwise in writing.
Customers receive a limited, non-exclusive, non-transferable license to use the GeauxTo-provided website design and related proprietary components for their business during their active subscription.
Customers retain ownership of their original materials, including:
- Business names and trademarks
- Customer-provided logos
- Original business photographs
- Customer-provided written content
- Other materials independently owned by the Customer
Third-party software, plugins, themes, images, and integrations remain subject to their respective licenses.
Payment of setup or subscription fees does not automatically transfer ownership of GeauxTo’s proprietary designs, software, or underlying platform.
9.1 Website Transfer After Cancellation
Customers may request assistance with migrating their website to another hosting provider or platform.
Website migration is not included in the standard subscription and may incur additional fees.
Migration services are subject to technical compatibility, third-party licensing restrictions, and an agreed written scope.
GeauxTo is not obligated to transfer proprietary website designs, licensed software, or systems that are not legally or technically transferable.
Customers may receive eligible customer-owned content and available data exports in accordance with these Terms.
10Customer Data and Export Requests
Customers retain applicable rights to business and customer data they lawfully own or control.
Customers must request available data exports before their subscription cancellation becomes effective.
GeauxTo will make commercially reasonable efforts to provide eligible exports in supported formats, subject to applicable privacy laws, technical restrictions, and third-party platform limitations.
Following termination, access to subscription-dependent software and hosted data may end.
Data may be retained, deleted, or archived according to applicable legal requirements, contractual data processing obligations, and GeauxTo’s established retention practices.
GeauxTo does not guarantee that all third-party platform configurations, automation workflows, or proprietary system settings can be transferred.
11CRM, Messaging, and Automation
GeauxTo services may include customer relationship management, automated communications, lead management, and related functionality.
Customers are responsible for the lawful collection and use of contact information.
Customers must obtain required consent for marketing emails, SMS messages, automated calls, and other regulated communications.
Customers may not use GeauxTo systems for spam, fraud, unlawful marketing, or deceptive activities.
GeauxTo does not guarantee successful delivery of every SMS, email, telephone call, or automated communication.
Third-party communication providers may impose separate eligibility, verification, and usage requirements.
12Usage-Based Charges
Certain features may incur additional charges beyond the advertised subscription fee.
These may include:
- SMS messaging
- Phone calls
- Phone number services
- Email delivery
- AI-powered services
- Premium integrations
- Additional storage
- Other metered platform services
Authorized usage charges are billed automatically according to the applicable disclosed rates or pricing methods.
Customers agree to pay for authorized usage generated through their accounts, including usage associated with configured automations.
Usage pricing may change based on third-party provider charges, subject to applicable notice requirements.
13Third-Party Services and Advertising
Subscription pricing does not include third-party advertising budgets or separate external service subscriptions unless specifically stated.
Examples include:
- Google Ads and Meta advertising
- Domain registration or renewal fees
- Premium software subscriptions
- Third-party licensing
- External integrations
- Specialized tools and services
Any third-party purchases managed by GeauxTo on the Customer’s behalf must be authorized by the Customer.
Third-party products remain subject to their providers’ independent terms and policies.
14Digital Visibility, SEO, and Growth Services
GeauxTo Visibility and GeauxTo Growth provide ongoing marketing and visibility services according to their respective packages.
Growth services are provided through an ongoing optimization approach based on each business’s needs and priorities.
Unless explicitly included in a separate written agreement, the subscription does not guarantee a fixed monthly number of blog posts, backlinks, keywords, advertising campaigns, or other specific deliverables.
GeauxTo does not guarantee:
- Specific Google search rankings
- First-page placement
- Google Maps ranking positions
- Inclusion in AI search results
- Specific website traffic increases
- A guaranteed number of leads
- Sales or revenue increases
- Business listing approvals
- Customer review quantities or ratings
Marketing results vary depending on competition, customer engagement, platform policies, market conditions, and other external factors.
GeauxTo agrees to provide its contracted services with reasonable professional care.
15Customer Responsibilities
Customers are responsible for:
- Providing accurate business information.
- Supplying required website materials and approvals.
- Reviewing business content for accuracy.
- Maintaining lawful business operations.
- Obtaining appropriate marketing permissions and consent.
- Protecting their login credentials.
- Paying subscription and authorized usage charges.
- Complying with applicable privacy and consumer protection laws.
- Notifying GeauxTo of material account or service issues.
- Ensuring that uploaded materials do not violate third-party rights.
GeauxTo is not responsible for delays caused by a Customer’s failure to provide necessary information or approvals.
16Restricted and Sensitive Information
GeauxTo’s standard subscriptions are not intended for storing or processing medical records, protected health information, or other highly sensitive personal information requiring specialized compliance protections.
Customers may not store or process such information through GeauxTo services without a separate written agreement addressing applicable requirements, including any required security measures or data processing arrangements.
Where applicable, specialized services may require additional agreements, safeguards, third-party approvals, and fees.
17Customer Support
GeauxTo provides customer support as part of its subscription services.
Support may include technical assistance, account guidance, basic troubleshooting, and help with included platform functionality.
Support does not include unlimited custom development, unlimited consulting, or work outside the agreed service scope.
GeauxTo will make commercially reasonable efforts to maintain service availability but does not guarantee uninterrupted operation or specific response times unless separately agreed.
18Acceptable Use
Customers agree not to use GeauxTo services to:
- Engage in fraudulent or illegal activity
- Send unlawful unsolicited communications
- Infringe intellectual property rights
- Distribute malware or malicious software
- Attempt unauthorized system access
- Misuse customer information
- Interfere with platform security
- Violate applicable privacy laws
GeauxTo may suspend or restrict services when reasonably necessary to address material violations, legal obligations, or serious security risks.
Where appropriate, GeauxTo will provide notice and a reasonable opportunity to resolve the issue.
19Intellectual Property
All GeauxTo trademarks, branding, software, proprietary technology, templates, systems, and original materials remain the intellectual property of GeauxTo Group, Inc. or their respective licensors.
Customers may not reproduce, resell, reverse engineer, redistribute, or commercially exploit GeauxTo’s proprietary systems except as expressly authorized in writing or permitted by law.
Customers grant GeauxTo permission to use their provided materials solely as reasonably necessary to deliver the contracted services.
20Privacy and Data Protection
GeauxTo may collect and process information necessary to deliver subscriptions, maintain accounts, process payments, provide customer support, and operate connected services.
Personal information will be handled according to applicable privacy laws and GeauxTo’s Privacy Policy.
Customers who collect personal information through their websites or CRM systems are responsible for their own lawful data collection, disclosures, retention practices, and consent requirements.
Where required, GeauxTo and the Customer will enter into an appropriate data processing agreement.
Privacy Policy: [Insert published Privacy Policy URL]
21No Guarantee of Business Results
GeauxTo provides technology, marketing assistance, digital tools, and professional services intended to support business operations and growth.
However, individual business results vary.
Testimonials, examples, projections, and case studies are illustrative and do not guarantee that another customer will obtain comparable results.
Customers remain responsible for their own business operations, customer relationships, sales performance, and financial decisions.
22Limitation of Liability
To the extent permitted by applicable law, neither GeauxTo nor the Customer will be liable to the other for indirect, incidental, special, consequential, or punitive damages arising from the services, including lost profits or business opportunities, except where applicable law prohibits such limitations.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded.
[LEGAL REVIEW REQUIRED: Determine an appropriate cap on direct liability and any necessary exceptions.]
23Changes to Services and Pricing
GeauxTo may modify its services, features, operating procedures, and subscription offerings.
Material changes to an existing customer’s contractual terms or pricing will be communicated in advance as required by applicable law.
The first-year promotional pricing described in Section 2.4 expires automatically according to the disclosed promotion schedule.
Customers will not be enrolled in separately charged optional services without any authorization required by law.
24Governing Law and Disputes
These Terms are governed by the laws of the State of Louisiana, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.
Customers are encouraged to contact GeauxTo first to seek an informal resolution of disputes.
Nothing in these Terms limits rights or remedies that cannot legally be waived.
Any court proceedings will be subject to applicable jurisdiction and venue rules.
25Termination of Services
GeauxTo may terminate or suspend services due to:
- Material violation of these Terms
- Continued nonpayment
- Fraudulent or unlawful activity
- Serious security risks
- Other lawful grounds specified in a written service agreement
Where practicable and legally required, GeauxTo will provide advance notice and an opportunity to remedy the issue.
Following termination, access to subscription-dependent services may end.
Provisions concerning intellectual property, outstanding payments, applicable limitations of liability, and other provisions intended to survive termination will remain effective to the extent legally enforceable.
26Contact Information
For billing questions, cancellation requests, technical assistance, or questions about these Terms, contact:
GeauxTo Group, Inc.
1100 Poydras St Building, Suite 2951
New Orleans, LA 70163
United States
Email: support@geauxtogroup.com
Website: https://geauxtogroup.com
27Acceptance of Terms
By purchasing a GeauxTo OS, GeauxTo Visibility, or GeauxTo Growth subscription, you acknowledge and agree that:
- Your subscription renews automatically each month.
- There is no minimum annual subscription commitment.
- The first-year promotional discount expires after 12 monthly billing cycles.
- The subscription renews at the regular monthly price after the promotional period.
- Applicable setup and usage fees may be charged.
- Subscription cancellation is subject to Section 4 and applicable law.
- Website designs and proprietary technology remain owned by GeauxTo unless otherwise agreed in writing.
- You receive up to one hour of routine website updates per monthly billing cycle.
- Marketing services do not guarantee specific business outcomes.
By completing your purchase and affirmatively accepting these Terms, you agree to the applicable service conditions.
GeauxTo Group, Inc.
Human Strategy. Smart Technology. Built to Grow.
We’re Better Together.
